We booked online and confirmed the queries we had with instructor when we arrived. We treated our grandson and brought his friend with his Mum & Dad along. Segway was a new activity to us all and I have to say "what an experience it was". The boys loved it, thought it was great fun and can't wait to come again. Mind you, I think secretly Grampy & Dad are dying to try it too and we are all considering the Wire Zip Slide!! however, with the lovely setting of the View Cafe us ladies might just chicken out in favour of sitting on the veranda with a glass in hand & watch the boys have fun!